We are currently experiencing loss of power to our office premises, including all communication channels.
Our system remains available for automated quoting and ticketing, however we regret that we’re temporarily unable to view emails containing; or take calls regarding; support requests, nor are we able to action them during this time.
Any emails sent to us during this time will be actioned as soon as we are able. If you have emailed us from 16:30EST and not received a response, please assume your request has not been captured before our loss of power and thus urgent requests will not be processed. We advise any bookings which are due to be ticketed today are done so within the system to avoid being cancelled.
Please accept our apologies for any inconvenience caused, and be assured that we are investigating the cause to find a resolution as soon as possible.