Iberia Will Not Retroactively Apply Airport Tax Hikes to Customers
12 July 2012
Customers who bought their tickets before July 1 will not pay the additional tax.
In response to the hike in airport taxes, Iberia has said will not apply the higher rates to customers who have purchased their tickets for Iberia-operated flights (*) before July 1.
The company’s CEO Rafael Sánchez-Lozano said that “despite the company’s currently complicated financial situation, we have decided not to pass along the airport tax hike to customers who purchased their tickets before July 1. We will bear any additional costs relating to these tickets, to spare our customers”.
Iberia regrets the negative impact of the airport tax increases on air travel and tourism, and is committed to easing the impact for its customers to every possible extent.
(*) The exemption applies only to flights operated by Iberia and not to those operated by other airlines under Iberia codes.